Terms & conditions

Welcome to the Paper Moon terms and conditions of sale. These terms of trading apply to the use of this website and by accessing this website and/or making a purchase you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you should not use or enter this website.

Please read these terms and conditions carefully prior to acceptance and should you require any questions or require further clarification on our terms of trading, please do not hesitate to contact us by email at [email protected].

Paper Moon were established in 1976 and are an honorable, reliable and trustworthy company, so purchases may be made with total confidence.


Orders are accepted on the basis of Paper Moon being able to secure the required goods and without responsibility for delays arising through circumstances beyond their control.

Paper Moon make every effort to ensure that the information appearing on their website is accurate, particularly to prices quoted, stock availability and product description, but we cannot be held responsible for any errors.

Prices are subject to change, so you must ensure prior to purchase that you have rechecked all relevant details about the particular product you have selected, as the details may have been altered since you lasted visited the site.

The wallpaper and fabric colours may differ from the screen image, so we would strongly recommend that you request a sample cutting for a true colour match before making your purchase.

Full payment must be made on all ordered goods before delivery or collection can be made.

All prices are inclusive of the standard rate of United Kingdom VAT, but do not include delivery charges.

All products displayed on this website are subject to availability and Paper Moon cannot be held responsible for any sudden withdrawal of products by the manufacturer.

Paper Moon cannot accept orders from persons under the age of 18.

Upon receipt of the goods the customer will assume full responsibility for them, but the goods shall remain the property of Paper Moon until paid for in full by the customer

Please ensure that the email address that you provide us with is correct and that your mail box is in proper working order, as your order acknowledgement will be sent to that address immediately upon receipt of your order.

Any contracts or agreements formed between you and Paper Moon arising from the use of this website will be governed in accordance with English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.


Payment may be made by any of the means stated. Orders are accepted on the condition that the products will be supplied at the price ruling on despatch.

Payments will only be accepted in pounds sterling.

Your payment card will be debited immediately upon confirmation of order.

Paper Moon will endeavor to inform customers of any errors on price, colour, size and availability to allow them the opportunity of cancelling or confirming their orders.


Our standard carriage charge to UK addresses is £10.50 (inclusive of VAT)

Delivery will normally be within 5 to 7 days from receipt of order, but this cannot be guaranteed. On urgent orders we can offer a UPS express delivery at an additional cost.

If any products are out of stock at the time of order the customer will be notified at the earliest opportunity.

Paper Moon cannot be financially liable for any delay in delivering an order for whatever reason.

Delivery will normally be by post or courier

Responsibly for the product shall pass on to the customer upon delivery.

If there is any short delivery or damage to goods in transit, this should be notified to Paper Moon immediately.

Paper Moon cannot be financially liable for any delay in delivering the products, however arising.


Paper Moon make every effort to ensure that their products are of a quality for the purpose and specification for which they are intended.

All technical information in response to a customer’s enquiry is given by Paper Moon in good faith.

Refunds can only be made to the original card of purchase.


You may have additional rights under warranties supplied by the manufacturer of products.

Please contact us if you require any further information.

Should Paper Moon discover that a price or product description was misprinted or that the product is out of stock or prematurely discontinued, Paper Moon will notify you by email at the earliest opportunity allowing you the option of cancelling your order.


Paper Moon provides this site on an ‘as viewed basis’ and therefore makes no guarantees or warranties to this site or its contents.

Copyright – all design, text, graphics, albeit it selection, alteration or arrangement are the copyright of Paper Moon and its associated partners.

Trade Marks – The trademarks, product names or logos featured within this site are the property of the authorised partners or the manufacturers concerned.


Paper Moon values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security.

We endeavour to protect the information you provide and there are various security procedures that have been put in place. Full details of our ‘Privacy Policy’ can be found on the site.
Our servers can only be accessed by authorised personnel.

Paper Moon

Registered Office
76 New Cavendish Street

Telephone: 0207 458 4548

Email: [email protected]

VAT NUMBER – GB 284 4594 65


For all customers questions and services please contact Mike Hall by email at [email protected]


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